News, reviews, documents and useful resources

Royal Mail launches ‘Covid-19 Open for Business’ Incentive

20 July, 2020

Since the easing of lockdown restrictions, many businesses are once again using mail to boost trading and advertising activity. To support this, two new incentives will be available from the 21st July 2020, with upto 30% postal credit available.

Under these incentives you can send incremental Advertising Mail, Responsible Mail, and Partially Addressed Mail volumes to achieve postage credits that can be redeemed against future mailings at the end of the incentive period.

New Covid-19 Back To Business Incentives

The Incentives:

Back to Business This incentive is aimed at customers who are able to post a minimum of 50,000 incremental mail items per quarter.

Back to Business Extra This incentive is targeted at customers that can commit to sending a minimum of 2.5 million incremental mail items per quarter in return for an even more discounted postage credit rate.

When is the incentive running?

The posting window for this incentive is 6th May 2020 until 31st December 2020, but we advise clients to be quick as Royal Mail could review this window at any time.

Please note that you must submit your application before 11th December 2020 to be considered for participation in the incentive.

Speak to your client services representative to find out more.

COVID 19 Statement

March 13, 2020

As the coronavirus crisis continues to develop, we wanted to give you some assurances relating to your work with us here at Direct Mail Systems (DMS) and what we are doing to ensure business as usual for our clients.

DMS is committed to an evidence‐led and common‐sense approach to containing the coronavirus outbreak and mitigating its impact on employees and customers. We are confident we have continuity plans in place to minimise the risk of disruption and maintain continuation of service as much as reasonably possible. It is worth noting though that some postal authorities (like Italy) have already shut down and in those cases, there is little we can do to mitigate those extreme circumstances.

Our plans at DMS include implementing and sharing clear guidelines for our employees, providing advice and support for anyone who needs to self‐isolate, and issuing guidance on safe hygiene practices inside and outside the workplace.

Accounts, Sales and Data Processing can already work remotely should the need arise. We recognise that the situation will continue to evolve, and we remain committed to monitor the outbreak and update our plans accordingly.

Official government Guidance about mail

March 12, 2020

1. We continue to follow the guidance of public health authorities. Public Health England guidance says there are no additional precautions needed for handling post or packages.

2. Public health authorities have advised people receiving letters and parcels are not at risk of contracting coronavirus. From experience with other coronaviruses, we know that these types of viruses don’t survive long on objects, such as letters or parcels. This complements the highly publicised guidance from public health authorities for people to wash their hands more often than usual using soap and hot water.

3. Royal Mail, along with Direct Mail Systems takes the health and safety of its colleagues, its customers and the local communities in which we operate very seriously. We have introduced social distancing rules that protect both our colleagues and our customers. We continue to follow public health authority preventative guidance.

Card Tipping in action

July 17, 2015

Card & Sample tipping is one of our favourite applications. Not only is does it make for a great finish, it makes your mail piece work harder.

Clients often come up with a new challenge and we are always keen to make the impossible possible. However strange the requirement we enjoy working outside our production contraints and create a solution to their needs.

Direct Mail Systems is Mail Mark ready

July 1, 2015 6 comments

Mailmark barcode technology offers web-based reporting from an online analytics dashboard – showing detailed batch level reporting on predicted delivery, volume and performance as well as item level error reporting.

It has been designed for high volume, high quality machine readable mail. It is most suitable for organisations producing millions of letters (or large letters) each year. It is available to Retail and Wholesale customers, providing powerful tools to analyse mailings.

With the additional reporting added to your existing product for no extra cost from Royal Mail, you know that you are receiving the best value product from Royal Mail. There are a number of steps to sending your mail with a Mailmark barcode, or, if you are a Mail Producer, to becoming Mailmark enabled.

CMC Papermail with inline inkjetting

February 4, 2015

Our CMC Papermail in action, running with inline inkjet heads. Fast, cost effective and with 100% reconcilliation.

Our HP heads give a sharp crisp finish, whilst running an hourly production speed of 8,000 an hour.

This client requires a 24 hour turnaround for market driven RRP adjustments to its 60,000 strong retailer network.