When the post drops through the letterbox, most people can’t resist taking a look. That simple, everyday action is what makes direct mail so powerful: it gets noticed, handled, and when designed well, opened and read. Unlike an email that can be swiped away in seconds, direct mail sits on the kitchen table, lingers on the desk, and demands attention.

For businesses, that presents a huge opportunity. But success isn’t just about sending something, it’s about sending something that looks, feels, and reads right. In this blog, we’ll explore what direct mail is, the potential it holds, and how to design direct mail that gets opened and read.

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When it comes to direct mail, first impressions are everything. Before the recipient even reads your headline, they will notice how the piece feels in their hands. The thickness of the paper, the texture of the stock, and the finish applied all send subtle signals about your brand. A flimsy leaflet might be tossed aside without a second thought, while a weighty, glossy postcard could command attention and linger on the desk for days. 

Therefore, choosing the right paper stock and finishes for your campaign is not just a design decision; it is a strategic choice that can influence response rates and brand perception. Keep reading as we take you through the process.

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A letterbox full of plain white envelopes rarely excites anyone. But a bold, cleverly designed piece of direct mail has the power to stop people in their tracks. The format of your mailer, whether it’s a postcard, brochure, catalogue, or an unusual fold-out, can be just as important as the message itself. A creative format invites curiosity, encourages handling, and increases the likelihood that your campaign will be opened, read, and acted upon. With that in mind, keep reading as we discuss the create mailer formats that boost response rates. 

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When planning a direct mail campaign, one key decision often gets overlooked… how to handle the printing. Should you manage it all internally using your own printers and resources, or should you outsource to a professional print management provider? While in-house printing may seem cheaper at first glance, the full picture tells a different story.

In this blog, we’ll break down the real costs and benefits of print management vs. in-house printing, helping you decide which is more cost-effective, scalable, and strategically sound for your business.

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In direct mail marketing, data quality is everything. From targeting the right audience to crafting personalised messages that convert, your campaign's success relies on the accuracy and integrity of your database. Over time, even the most well-maintained lists can become cluttered with duplicates, outdated addresses, and inaccurate information – all of which can impact your return on investment (ROI).

That’s where data hygiene steps in. In this article, we’ll explore what data hygiene means, why it matters for direct mail, and the best practices for keeping your data clean and campaign-ready. So, how clean is your data? Here are the best practices for data hygiene.

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