Direct Mail Systems

Direct Mail Systems provides tailored, flexible and effective mailing house solutions to meet clients needs, and exceed their expectations.

Founded in 1974, Direct Mail Systems is a Bristol based fulfilment and mailing house, providing organisations access to a complete range of mailing and data processing services.

Direct Mail Systems expertise is in rapid response mail production. Our 12,000 sq ft mailing house facility has a huge range of printing, enclosing & wrapping equipment to accommodate all your mailing needs.

Direct Mail Systems are trusted partners for retail direct mail, delivering professional mailers at competitive prices.

Direct Mail for Retail 

Direct mail is a powerful marketing tool for retailers, enabling them to connect with their target audiences on a personal level. Retail direct mail involves sending carefully designed mailers, catalogues, or postcards to existing and potential customers and communicating a certain message, whether that be a promotion, new store opening, sale or new product.

A direct mail campaign for retail will use compelling storytelling and persuasive messaging, combined with an eye-catching design, to showcase their products and promotions via professionally printed mailers, in an act to drive sales, build customer trust, and enhance brand awareness.

What We Offer

Retailers can rely on Direct Mail Systems for a tailored and comprehensive approach to retail direct mail. Whether you need end-to-end management of your campaign or specific assistance at various stages, we've got you covered. With our experienced team and state-of-the-art equipment, we are a leading choice for retail direct mail in the UK. Our services include:

  • Printing & Production
  • Data Processing
  • Postage Costs
  • Fulfilment & Delivery

The Benefits of Direct Mail in Retail

There are numerous benefits to incorporating retail direct mail into your marketing strategy:

Build Customer Relationships

Retail direct mail can help foster a more personal connection with customers. By directly sending customised materials to current and prospective customers, a retail brand can convey its brand's story and offerings, creating emotional engagement and brand loyalty.

Precise Targeting

Retail direct mail allows for highly targeted campaigns, which in turn will increase their effectiveness. You can tailor your mailings based on geographic, demographic, or social factors, ensuring your message reaches the right audience.

Effective Sales Tool

Retail direct mail is a powerful sales driver and tool for getting a brand’s message into the hands of the right people. The digital world is heavily saturated and therefore direct mail is perfect for communicating promotions, product launches, and special offers.

Customer Retention

Regular updates and thank-you mailers help strengthen customer loyalty, encouraging repeat business. Using personalised messaging also helps make the customer feel special and a valued customer. 

Tangible Impact

Retail direct mail provides a physical marketing piece that customers can touch and experience. This has been proven to provide a more meaningful experience for customers than it’s digital alternative and therefore have a lasting and more memorable impact. 

Measurable Results

Direct mail in retail can allow brands to track the success of their retail direct mail campaign through response rates, sales metrics and promotional code redemptions. This enables data-driven decision-making and campaign optimisation in the future.


Retail direct mail can be a cost-effective way to engage with your audience, especially when considering the long-term value of loyal customers.

How It Works

To launch a retail direct mail campaign, start by defining your objectives, whether it's boosting brand awareness or driving sales and establish clear metrics for measuring campaign success. Once your retail direct mail design is finalised, and you've compiled your recipient list, entrust the project to a reputable direct mail service provider.

Your chosen mailing house will handle everything, from printing and production to postage management and delivery coordination, ensuring your message reaches your audience professionally and efficiently.

Why Choose DMS for Retail Direct Mail?

At Direct Mail Systems, we’re experts in creating and delivering high-quality retail direct mail for businesses and brands. Trusted by retailers nationwide, we excel in fast turnaround times and customer-first solutions. In addition to offering a variety of printing finishes to match your brand's identity, we've established strong partnerships with postage companies, allowing us to provide significant bulk postage discounts to our valued clients. This ensures cost-effective retail direct mail campaigns without compromising quality.

Next Steps

If you're a retailer ready to launch a retail direct mail campaign and want to explore our offerings, reach out to us today! Our friendly team will guide you through your options and provide a free, no-obligation quote.

Call us on 0117 934 1600 or contact us online by clicking here